The Process

From idea to delight

Starting a project

Kick things off whenever you're ready with our project planner. Browse and wishlist our tried, tested and much-loved range of premium, customisable base products and bundles.

For something off-menu and entirely unique, book a call and we'll explore what's possible.

Creating your proposal

Once you've submitted your project plan and we know what you're after, we'll send you custom design and pricing options. From there, we'll discuss and refine everything with you and, once you're perfectly happy with the details, we'll get going on bringing it all to life.

Making it happen

Now you get to enjoy all the good bits of sampling, finessing and production, without the admin nightmare. We'll work with you on the fun stuff while handling all the logistics and liaising in the background and keep you updated on the essentials.

Process illustration for sending orders out

Sending it out

Whether you want things sent out as individual items or sorted into branded merch bundles, our team will pack your orders and ship them out for you, anywhere in the world.

Managing Inventory

You can manage your inventory from your Jolly dashboard. Our time-saving tech makes it super easy to ship on-demand, re-order items and get new projects going. And don't worry about overflowing office cupboards — we'll securely store your merch for you.

Browse Products

What's included

Merch made easy

Design included

Design services are included in all projects at no extra cost.

Low MOQs

We've worked with suppliers to get our minimum order quantities as low as possible for smaller teams.

Volume based pricing

Prices drop the more you order. Our volume based price guidance is included in our complimentary proposals.

White glove service

A streamlined, powerful interface backed by a dedicated account manager.

Storage and distribution

Any undistributed merch can be kept at our secure storage facilities to be shipped by you on-demand.

Global fulfilment

Ship merch to team members and customers locally and globally starting at $4.50 per address.

Good question!

We keep you updated at every stage of the process. From design approvals to production milestones and shipping confirmations, you'll always know exactly where things stand via your Jolly dashboard.

Absolutely! You can provide your own designs, or our in-house design team can create custom artwork for you at no extra cost. We'll work together to make sure everything looks perfect.

Standard turnaround is 2–4 weeks from design approval to delivery. Need it faster? We offer rush options for tight deadlines — just let us know and we'll make it happen.

Yes! We can send you pre-production samples so you can see and feel the quality before committing to a full order. Sample costs are credited back when you place your order.

We ship worldwide. Whether it's one address or thousands across multiple countries, our fulfilment team handles all the logistics, customs and tracking for you.

Need more answers? Start a live chat